Sales Engineer - Data Center Services

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. The Sales Engineer - Data Center Services will serve as the technical solution expert, customizing presentations and solutions for clients while collaborating closely with sales representatives to drive deal progression.

Responsibilities:

• Partner closely with Sales Representatives throughout the sales cycle, serving as the technical solution expert on client calls and meetings
• Customize and tailor presentations, proposals, and solution decks to address each prospective client's specific data center environment and needs
• Deliver presentations directly to clients and prospects, clearly articulating Sprout's service capabilities and value proposition
• Scope and design solutions covering physical decommissioning, EOL spares capacity management/harvest, and OEM/VAR RMA management
• Advise on and support logistics management for ITAD and spares, including chain-of-custody and secure transport considerations
• Provide subject-matter expertise on server installation, TPM break/fix, hardware troubleshooting, and data wipe/destruction methodologies
• Respond to RFPs/RFIs and technical questionnaires with accurate, compelling, and compliant technical content
• Build trusted relationships with client technical stakeholders (data center managers, IT operations, procurement) to support deal progression
• Collaborate with operations, engineering, and delivery teams to ensure proposed solutions are deliverable and priced appropriately
• Stay current on industry trends, OEM/VAR practices, and evolving data center hardware lifecycle standards

Requirements:

• 10+ years of relevant experience within a technology services company, OEM, or VAR
• Direct experience providing solutions to hyperscale DC operators and the tier below hyperscale
• Demonstrated hands-on experience with physical decommissioning of data center environments
• Experience with EOL spares capacity management and parts harvesting
• Working knowledge of OEM/VAR RMA management processes
• Experience with logistics management for ITAD (IT Asset Disposition) and spares
• Hands-on experience with server installation
• Experience performing TPM (Third-Party Maintenance) break/fix support
• Strong hardware troubleshooting skills across server, storage, and networking equipment
• Experience with secure data wipe and data destruction methods and standards
• Excellent written and verbal communication skills, with confidence presenting to external clients
• Demonstrated ability to customize and deliver presentations tailored to a specific audience
• Comfortable operating in a client-facing, sales-support capacity alongside quota-carrying Sales Reps
• Prior experience in a Sales Engineer, Solutions Engineer, or Solutions Consultant role
• Experience responding to formal RFP/RFI processes
• Familiarity with data center relocation and lifecycle management projects
• Industry certifications related to data destruction, asset disposition, or hardware maintenance (e.g., NAID AAA, R2, e-Stewards)