Staff Software Engineer - Platform, Application Core Services | USA | Remote

Grafana Labs, the company behind the open observability cloud, is seeking a Staff Software Engineer for their Application Core Services team. The role involves designing and building backend systems that operate customer environments, improving operational efficiency, and leading technical initiatives.

Responsibilities:

• Design and build distributed backend systems that keep customer stack state consistent across Grafana Cloud
• Develop reconciliation and automation workflows that improve reliability, reduce operational complexity, and safely manage infrastructure changes
• Lead technical initiatives spanning multiple services and partner closely with Product, Infrastructure, Hosted Grafana, and adjacent platform teams
• Improve deployment workflows, regional expansion, rollout safety, and incident recovery across thousands of customer environments
• Own the production systems you build, including observability, operational tooling, on-call, and continuous reliability improvements
• As a remote-first team, we share ownership through a global follow-the-sun on-call rotation

Requirements:

• Experience building and operating large-scale SaaS or cloud platforms
• Strong backend engineering experience in Go or another systems language, and are comfortable learning new technologies
• Experience with Kubernetes, cloud infrastructure, and infrastructure-as-code
• Enjoy solving problems around distributed systems, eventual consistency, stateful services, and system reliability
• Can independently lead projects, navigate ambiguity, and influence technical direction across teams
• Care about writing clean, maintainable software and improving the developer experience
• Experience participating in production operations, incident response, and on-call
• Comfortable working in a remote-first, highly collaborative environment
• Kubernetes operators, reconcilers, or control plane development
• Go and TypeScript/Node.js
• Terraform, Flux, Argo, Jsonnet, Tanka, or similar infrastructure tooling
• SaaS provisioning, customer lifecycle systems, or multi-tenant platforms
• Solving problems related to configuration drift, partial failures, or cross-service consistency