Product Manager

Instinct Science provides veterinary practice software, clinical and pharmaceutical decision support, educational resources, and AI-powered tools for veterinary professionals. The Product Manager will shape the veterinary software platform by translating customer and market insights into product strategy, roadmaps, requirements, and prioritized initiatives. The role partners with Engineering, Design, QA, and business teams to deliver high-impact solutions, measure outcomes, and support adoption.

Responsibilities:

• Translate customer needs and market insights into clear product strategy, roadmaps, and prioritized initiatives
• Lead discovery efforts—interviewing customers, analyzing workflows, reviewing usage data, and synthesizing feedback into actionable opportunities
• Write crisp, detailed product requirements and partner closely with Engineering, QA, and Design to bring solutions to life
• Balance customer impact, technical feasibility, and business priorities to make thoughtful trade-offs and keep teams focused on the highest-value work
• Define success metrics for your product areas and monitor performance post-launch to drive continuous improvement
• Analyze usage data, market trends, and competitive dynamics to inform roadmap decisions
• Partner with Customer Success, Sales, and Marketing to support feature launches and ensure smooth adoption
• Serve as the subject matter expert for your product line—clearly communicating strategy, scope, and priorities across the organization

Requirements:

• This job, and the team at Instinct, is remote
• 3+ years of Product Management experience in an entrepreneurial, early stage start-up environment, ideally in SaaS/Cloud software
• Strong understanding of product management and agile principles
• Experience building a strategic roadmap, getting stakeholder buy-in, and driving major product initiatives from conception to launch
• Ability to work autonomously and collaboratively, with a "roll up the sleeves" attitude
• Customer-first mindset, focused on empathizing with customers' problems and aligning the team around their use cases
• Creative problem solving skills, ability to work with ambiguity, and manage multiple problem areas in parallel
• Focus on outcomes over outputs, setting meaningful goals for your team aligned with company objectives
• Exceptional written and interpersonal communication skills. You focus on the “why” and share the right level of context whether you're talking to your engineering team, a customer, or an executive
• A desire to continuously learn, grow and improve and encourage others around them to do the same