Medical Assistant - Mountain Health Family Medicine

Position Summary:
Under direct supervision and within an established scope of practice, assists the provider with examinations, treatments, and special procedures of patients as directed by San Ysidro Health policies and procedures in a medical office or clinic setting.

Essential Functions of The Job:
Upholds San Ysidro Health's Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities. Assists assigned physician(s) and/or other health care professional(s).

Clinical Duties:
• Patient vital signs (blood pressure, temperature, pulse, weight and respiration) Rooming intake, including questionnaire and medication reconciliation
• Prepares patients for examinations with proper caps, drapes and supplies
• Cleans and sanitizes exam room after each patient
• Assists with minor procedures
• Collects specimens (blood, urine etc.) and labeling appropriately
• Administers injections or medications after completion of 10 hours of medication management training
• Performs basic point of care test, EKGs, hearing and visual acuity
• Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures
• Maintains exam room inventory and replenishes medical supplies and materials throughout the day as needed. Maintains inventory logs
• Participates and responds, when assigned to clinical emergency codes
• Autoclave: cleaning, processing, sterilizing and checking of instruments and maintaining logs

Administrative Duties:
• Documents pertinent patient information, procedures and patient responses in patients’ medical record, following established SYH guidelines and maintaining patient confidentiality
• Schedules and reschedules patient appointments
• Updates patient medical records
• Verifies insurance information
• Manages messages and relay results or important information to patient with written instruction from provider, following message management guidelines- staging and routing
• Maintains medical supplies and inventory and verify no expired supply in stock
• Participates in ongoing clinical outreach and in reach to meet the clinical care gap standards

Additional Duties and Responsibilities:
• Practices customer service standards as defined by SYH and specified clinic
• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and problem solving
• Promptly responds to alarms and patient requests
• Facilitates the customer's ability to utilize resources
• Assures a clean, orderly, and functional work environment
• Works collaboratively with others to meet shared objectives
• Manages difficult or conflict situations constructively and seeks appropriate assistance
• Takes accountability for own actions
• Actively participates in departmental professional development activities
• Adheres to SYHealth Attendance Policy
• Assist in training new hires, transfers and externship students
• Other duties as assigned

Job Requirements

Education Required:
• High School diploma or GED preferred
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

Certifications Required:
• Current BLS for Healthcare Provider awarded by American Heart Association
• NHA - Certified Clinical Medical Assistant (CCMA) and NHA- Certified Medical Administration Assistant Certification (CMAA)

Experience Required (Minimum level of experience):
• Completion of externship required by Medical Assisting Program.
• Minimum 1 year working as a medical assistant.

Verbal and Written Skills Required to Perform the Job:
• Bilingual in Spanish, Tagalog, or Arabic language preferred
• Ability to read, write and comprehend medical information and terminology.
• Ability to effectively present information, both verbal and written

Technical Knowledge and Skills Required to Perform the Job:
• Demonstrated ability to use computer and Electronic medical records
• Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave

Working Conditions and Physical Requirements:
• Continuous standing/walking/twisting
• Occasionally lifts, pushes and/or transfers patients
• Exposed to unpleasant elements (accidents, injuries and illness)
• Ability to work a varied, 40 hours per week schedule to include evenings and/or weekends, between the hours of 8 AM to PM
• Reliable transportation necessary for occasional traveling to assist with providing coverage at SYH clinics within San Diego County

Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.


About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.