Program Assistant - Recreation

Posting number: 2026-00110

Department: COMM SVCS - NORTH CHARLOTTE REGIONAL PARK

Job classification: Program Assistant

Posting type: Open & Promotional

Categories: Community Services, Athletics & Fitness

Summary

Come and join our team!
We are seeking an organized, energetic, and service-oriented Program Assistant to support the planning, coordination, and daily operations of departmental programs and activities. This role is ideal for someone who enjoys working in a fast-paced environment, engaging with the public, and helping programs run smoothly from start to finish. The Program Assistant performs routine to moderately complex administrative and program support duties while working closely with professional staff, community partners, and the public.

The ideal candidate will assist program supervisors with the planning, coordination, and implementation of departmental programs, events, and initiatives, including researching program goals and providing recommendations to improve effectiveness. Coordinate logistics for activities and events, including scheduling, setup, execution, and breakdown. Maintain accurate department records, reports, and program data using departmental software and databases, and collect and analyze program data to support performance tracking and program improvement.

Examples of duties

Education and Experience:
An equivalent combination of relevant training, education and experience:

• High school diploma or equivalent.
• Two (2) years of experience related to area of assignment.

Licenses and/or Certificates:

• Must maintain a valid driver’s license.

Qualifications

Knowledge of departmental policies, plans, and procedures, as well as modern office practices and municipal operations related to the assigned County department. Proficiency in Microsoft Word, Excel, PowerPoint, and other relevant computer applications, along with basic arithmetic, organizational, time-management, and customer service skills. Demonstrated ability to communicate effectively both orally and in writing, prioritize and organize work, and operate standard office equipment including computers, multi-line telephone systems, scanners, fax machines, and copiers.

Ability to work collaboratively in a team environment, follow written and verbal instructions, and use sound judgment, tact, and resourcefulness to solve problems. Capable of preparing routine correspondence, reports, promotional materials, and maintaining accurate records while meeting deadlines and objectives. Skilled in providing internal and external customer assistance through various communication methods, presenting programs to diverse audiences, supervising or directing the work of others, using computers for data entry or reporting, operating a motor vehicle, and maintaining effective working relationships with managers, service providers, employees, and the public.

Supplemental information

PHYSICAL DEMANDS
Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds. 

WORK ENVIRONMENT
Work is primarily performed in an indoor, climate-controlled environment but may be moderately exposed to disagreeable elements (e.g., irate customers, extreme noise, heat, odors, heights and/or dust). 

RISK/SAFETY CONDITIONS
There is little or no risk related to physical and/or mental health and safety associated with this position.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.