JOB SUMMARY
The Strategy Execution Lead is a chief of staff-like role for the CMO. It includes high-impact, strategic, and operational responsibilities for enhancing the effectiveness of the CMO and the overall marketing and experience organization. This Director-level position will serve as a critical thought partner, trusted facilitator for the CMO and his/her direct reports, ensuring the seamless orchestration of departmental priorities, optimizing operational processes, and driving key strategic initiatives. This includes change management activities in partnership with HR related to the marketing modernization effort. This position plays a pivotal role in internal communications, executive presentation development, department planning, and fostering a positive culture of clarity, accountability, and productivity within the marketing department.
ESSENTIAL RESPONSIBILITIES
Strategic Planning & Execution: Partner with the executive to develop, refine, and execute strategic plans and critical initiatives, translating objectives into actionable plans. Conduct research, analyze data, and prepare insightful reports and presentations to support executive decision-making and strategic opportunities.
Operational Excellence & Efficiency: Optimize operational efficiency by identifying opportunities, streamlining workflows, and implementing systems to maximize resources and proactively resolve issues.
Communication & Stakeholder Management: Serve as a central communication intermediary, managing information flow, drafting communications, and acting as a primary liaison between the executive and key stakeholders.
Meeting & Event Management: Organize and facilitate leadership meetings and key executive events, preparing materials, and ensuring effective follow-up on decisions and action items.
Advisory & Support: Act as a tactical and strategic advisor to the executive, providing input on new ideas and initiatives, and representing the executive as needed.
Other duties as assigned or requested.
EXPERIENCE
Required
7 years of experience in strategic operations, project management, consulting, an executive support role, or other relevant experience, preferably within a complex organizational structure.
Preferred
Minimum of 8-10 years of progressive experience in marketing, operations, strategy, or consulting roles, with a proven track record of increasing responsibility.
Demonstrated experience in leading complex projects and initiatives within a fast-paced corporate environment.
Strong background in developing executive-level presentations and communications.
Experience in marketing operations or a similar orchestration role is highly desirable.
SKILLS
Strategic Acumen: Exceptional ability to think strategically, synthesize complex information, and translate vision into actionable plans.
Leadership & Influence: Strong leadership presence with the ability to influence and collaborate effectively across all levels of the organization without direct authority. Demonstrated ability to inspire, motivate, and manage a team to achieve high performance.
Communication Excellence: Superior written and verbal communication skills, including public speaking and presentation abilities.
Problem-Solving: Highly analytical with a proactive approach to identifying issues and developing innovative solutions.
Organizational & Project Management: Meticulous organizational skills with the ability to manage multiple priorities, projects, and deadlines simultaneously.
Discretion & Confidentiality: Proven ability to handle sensitive information with the utmost discretion and maintain confidentiality.
Adaptability: Flexible and adaptable to changing priorities and a fast-paced environment.
Technological Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with project management software and collaboration tools.
EDUCATION
Required
Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
Master's degree (e.g., MBA, MHA, MS) or equivalent advanced degree
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
Language (Other than English):
None
Travel Required:
Less Than 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based or Remote Position
Physical work site required
Frequently
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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