Staff Software Engineer, AI/ML

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. As a Staff ML/AI Engineer, you will design and deploy AI-powered solutions while collaborating with cross-functional teams to enhance healthcare data insights and workflows.

Responsibilities:

• Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences
• Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers
• Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance
• Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization
• Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models
• Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency
• Stay on the pulse of the evolving LLM and applied AI landscape, continuously exploring how to bring cutting-edge advancements into Maven’s platform

Requirements:

• A strong track record in either: Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact
• Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar
• A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions
• Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.)
• Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them
• Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows
• A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes
• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience
• Minimum of 8 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modern technologies