(Senior) Product Manager - Member Management (m/f/d)

Pliant is a European fintech specializing in B2B payment solutions. As a (Senior) Product Manager - Member Management, you will own the strategy and execution for member identity, authentication, access, and permissions, ensuring a secure yet simple access experience for members and partners.

Responsibilities:

• Own strategy, roadmap, and execution for Member Management: identity, authentication, access and permissions, the member lifecycle, and tenant management
• Advance passwordless, adaptive authentication (passkeys, eIDs, enterprise IDPs, SSO) and step-up verification for sensitive actions
• Build multi-tenant, multi-region identity that lets partners and banks launch quickly and lets members move easily between tenants and organizations
• Automate the member lifecycle end to end: HRIS sync plus just-in-time provisioning, so joiners, movers, and leavers always have the right access
• Work with Security, Compliance, and Engineering to meet the authentication, access-control, resilience, and audit bar that banks and regulated institutions require
• Design the permissions and entitlements model that other Pliant domains build on
• Prepare the platform for AI agents as governed members: verifiable identity, scoped permissions and limits, and a full audit trail

Requirements:

• 5+ years in product management or a related role, ideally in B2B SaaS, fintech, identity/security, or platform-heavy environments
• Experience with identity and access - authentication, SSO and IDPs, permissions and RBAC, provisioning - or a strong interest in getting deep into the domain
• Strong technical fluency: comfortable discussing auth flows, multi-tenancy, integrations, and system-design trade-offs with engineers
• Ability to work through ambiguity, create structure, and make sound decisions without perfect information
• Experience coordinating with large partner banks or other enterprise stakeholders - aligning requirements and timelines and keeping delivery on track across organizations
• High ownership, bias for action, and clear cross-functional communication
• Fluent English
• Familiarity with fintech trust and compliance requirements (e.g. PSD2)
• Other languages are a plus