Customer Service

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative financial solutions. As a part of the Member Services team, you will impact the lives of members by providing guidance and support throughout their financial journey.

Responsibilities:

• Communicate with our members via phone and email, exhibiting care in every interaction
• Listen to our members, providing empathy and solutions to their unique needs
• Collaborate with your team to share knowledge and best practices
• Accurately document Member interactions and activity

Requirements:

• Minimum of 1 year of Customer Service experience (call center or retail)
• High school diploma or equivalent
• Available for an 8-hour shift between the hours of 6am - 8pm
• People-focused approach and solution mindset
• Ability to handle a high volume of inbound calls
• Strong communication skills