Sr. Director, Product Management

HealthStream is the leader in healthcare workforce solutions. The Senior Director, Product Management is responsible for the success of the Resuscitation product vision and portfolio, working across multiple departments to implement product strategy and roadmap while achieving revenue and customer satisfaction goals.

Responsibilities:

• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training
• Product Management: Create and manage the vision and strategy for a portfolio of products within the context of the overall organizational priorities. Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis. Lead a shared understanding of target customers, markets, buyer and user personas. Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process. Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication
• Sales and Marketing Support: Ensure new product releases are supported with effective sales tools and collaterals. Prepare the Sales staff with product positioning statements and competitive intelligence. Prioritize the production of marketing materials and sales-supporting activities. Prioritize marketing opportunities such as professional conferences and other events that provide access to potential customers
• Product Development: Champion the customer experience and product vision, lead the planning and execution of the product roadmap. Coordinate large Product Development initiatives across multiple teams and/or products, including oversight for other product teams. Use data effectively to drive a comprehensive understanding of the customer, product and process. Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction. Lead multiple development teams through the grooming and sprint planning process, establishing clear priorities and requirements. Develop an integrated plan for development, content, training and services teams to ensure that all aspects of the product experience are world class. Foster a learning culture through active customer discovery, product and feature briefs, proof-of-concepts and v1 delivery to early adopters
• Business Partner Management: Evaluate and lead potential new partnerships and other external opportunities. Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel. Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business and enhancing the business and technical relationships with existing partners. Make recommendations for future new partnerships and manage product enhancements with existing partners

Requirements:

• Bachelor's degree in related field (advanced degree preferred)
• At least 7-10 years in a product management or related role (i.e. development or marketing)
• Clinical or healthcare-related experience strongly preferred
• Software development lifecycle or technology management experience strongly preferred
• Excellent written, verbal, and presentation skills
• Successfully uses technical applications for business purposes (Salesforce, Microsoft)
• Plans and executes own activities with generally-defined goals and minimal supervision
• Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus
• Works within a multi-disciplinary and cross-functional team with respect towards others and focused on successfully meeting team goals
• Appropriately influences cross-functional team members without formal authority or management control
• Establishes high level of trust and credibility internally, with business partners, and with customers
• Sitting at desk
• Moving around office
• Using telephone and computer