Requirements

2 or more years of experience in technical writing and developing structured business documentation.
Proficiency in Microsoft Office Suite including Visio, Word, advanced Excel templates, and style guidelines.
Experience with drafting formal Request for Proposals (RFPs) and public sector procurement documentation.
Experience in state-level healthcare programs, Medicaid systems, or medical claims processing architectures.
Experience with collaborative sharing platforms including SharePoint, MS Project, and project databases.
Experience in gathering functional information, scoping work technicalities, and interviewing Subject Matter Experts.
Excellent verbal and written communication skills.

Responsibilities

Formulate highly structured Request for Proposals (RFPs) detailing complex scopes of work and technical requirements.
Gather system specifications and procurement parameters through direct consultation with Subject Matter Experts.
Author clear statements of business needs, deliverables, staff requirements, and compliance guidelines.
Facilitate collaborative meetings with diverse stakeholder groups to capture technical and operational details.
Design proposal evaluation standards, mandatory requirements checklists, formatting rules, and pricing templates.
Synthesize historical technical documentation, past proposal metrics, and executive guidance to complete RFP drafts.
Maintain standardized document controls and compliance validation logs within the enterprise project repository.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Technical Writer

Key skills

About this role