Senior Marketing Delivery Management Specialist

We're looking for a Sr. Specialist, Marketing Delivery Management, to help run the unified project delivery engine behind Ally's internal creative teams. This is a newly merged team built on a simple idea: one front door, one sizing model, clear capacity, predictable delivery, with brand integrity protected at every step. We're looking for someone with a genuine passion for delivery and project management who wants to develop their career in this space. This role independently owns end-to-end delivery for assigned creative work with minimal guidance, distinguishing it from a coordinator or specialist who supports under direction.

You'll flex across the internal creative teams we support, owning end-to-end delivery for a portfolio of creative work, from briefing through final asset handoff. You understand how digital and brand creative gets made, you've worked with marketing teams as the client, and you know how to keep work moving at a sustainable pace for the teams doing the work. You'll partner closely with marketing partners, creative leads, and your delivery teammates to set realistic timelines, surface risks early, and make sure work lands on time and on brief. This is an individual contributor role with significant cross-functional influence, reporting to the Marketing Delivery Manager.

• Own end-to-end delivery for assigned creative work across our internal creative teams, from intake through final asset delivery
• Translate marketing briefs into clear creative requirements, deliverables, and timelines that align to brand standards and channel specs
• Lead scope planning, facilitate creative briefings, partner with creative teams through the build, and shepherd final asset delivery
• Coordinate across marketing partners, creative teams, and downstream channel owners to remove blockers and clarify dependencies
• Proactively identify risks to scope, timeline, or quality and escalate with context and recommended next steps
• Manage day-to-day assignment of work to creative resources in partnership with creative leads
• Use the team's workflow tools to manage intake, track progress, and maintain visibility into delivery status
• Contribute to the team's shared sizing, capacity, and reporting practices as the unified model matures
• Spot patterns and surface process improvements that make the delivery experience better for marketing partners and creative teams

Minimum Qualifications

• 3+ years of experience
• High school diploma or GED equivalent 

Preferred Qualifications

• 3+ years of experience in project or delivery management experience, ideally supporting an in-house or agency creative team
• Working knowledge of how creative gets built (briefing, concepting, design, copy, QA, delivery) and what good looks like at each step
• Experience partnering with marketing teams as the client and translating business needs into clear creative direction
• Strong cross-functional coordination skills; comfortable working across creative, marketing, and operations partners
• Calm under pressure with a track record of flagging risks early and driving toward clear resolution with composure
• Excellent written and verbal communication; able to set expectations, give status, and navigate difficult conversations professionally
• Highly organized with sharp attention to detail across a high volume of concurrent work
• Bachelor’s degree in marketing or related field 
• Experience with capacity planning, point-based sizing, or other estimation models
• Fluency in Monday.com, Jira, Asana, or similar workflow tools
• Experience building or maintaining delivery dashboards and reporting on monthly actuals vs. plan
• Familiarity with creative review/approval tools (e.g., PageProof)

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.