Description
We're building the Teaching Hospital for pediatric therapy.
At Bierman Autism Centers, we're creating a category of one by delivering exceptional outcomes for children, developing world-class clinicians, building payer trust, and embedding systems that drive excellence across everything we do.
Safety is the foundation that makes all of that possible. We're looking for an experienced Director of Client Safety to build, own, and continuously strengthen the enterprise-wide systems that protect our clients, families, and team members.
This isn't a traditional compliance role. It's an opportunity to build the safety infrastructure that supports one of the nation's leading pediatric autism organizations. If you're energized by designing scalable systems, improving operational excellence, and creating environments where children can safely thrive, we'd love to meet you.
Position Summary
As the Director of Client Safety, you'll own Bierman's enterprise client safety operating system. This role will report to the VP of Clinical Excellence.
You'll establish the policies, standards, escalation frameworks, training programs, audit processes, and measurement systems that define how safety is delivered consistently across every Bierman center.
You'll partner across Clinical, Operations, Human Resources, Facilities, Compliance, and Executive Leadership to ensure safety isn't simply documented—it is consistently implemented, measured, improved, and embedded into our culture.
From developing enterprise standards to coordinating investigations, identifying trends, training leaders, and continuously strengthening our systems, you'll play a critical role in protecting children while helping Bierman become the industry's gold standard for pediatric therapy safety.
What You'll Own
Enterprise Client Safety System
You'll design, implement, and continuously improve Bierman's comprehensive client safety operating system. This includes ownership of enterprise-wide policies, standards, documentation requirements, and operational expectations surrounding:
You'll ensure these standards are practical, scalable, and consistently applied across every Bierman location.
Safety Standards & Clinical Protocols
You'll establish and maintain clear operational standards for situations that directly impact client safety, including:
You'll continuously evaluate industry best practices and evolving regulations to strengthen Bierman's safety protocols over time.
Safety Implementation & Quality Assurance
Creating policies is only the beginning. You'll ensure our standards are consistently executed across the organization by developing systems that verify implementation and identify opportunities for improvement.
Responsibilities include:
You'll regularly visit centers, observe operations, collaborate with leaders, and help close gaps before they become larger issues.
Safety Intelligence & Continuous Improvement
You'll build the tools that allow Bierman to proactively monitor safety performance across the organization.
This includes developing:
You'll use data to identify patterns, strengthen protocols, and continuously raise the standard for client safety.
Training & Safety Culture
You'll create engaging, practical training that helps every team member understand their role in protecting clients. You'll develop and deliver:
You'll help build a culture where safety is everyone's responsibility—not just a policy manual.
Incident Management & Cross-Functional Partnership
You'll serve as a key leader when significant safety events occur. You'll coordinate cross-functional responses by partnering with:
Executive Leadership
Requirements
Responsibilities include:
You'll ensure lessons learned become improvements embedded into our operating system.
What Success Looks Like
Successful leaders in this role will:
You're a Great Fit If You Have
Preferred Qualifications
Why You'll Love Bierman
Apply today or connect with our Talent Acquisition team to learn more.
Our Story: A Legacy of Progress, Fueled by Play
In 2006, Bierman Autism Centers began with a simple dream: to empower children with autism to thrive. We believed in the power of letting kids be kids and initially offered in-home care to foster a comforting and familiar environment.
We were driven by three core beliefs: achieving remarkable progress with children, creating a great team that enjoys working together, and building a workplace that fosters internal career paths and growth for our team members. Our dedication to progress led us to a pivotal moment. Recognizing the potential of center-based care, we opened our first center in Indiana in 2010. This wasn’t just about location; it shifted our philosophy. Centers allowed us to create consistent, nurturing environments tailored to each child’s needs.
This shift became the cornerstone of our success. Today, Bierman Autism Centers are beacons of innovative care across Arizona, Indiana, Massachusetts, New Jersey, North Carolina, Ohio, and Rhode Island. We offer ABA therapy, Speech Therapy, Occupational Therapy and Diagnostic Services within center-based settings designed for the comprehensive development of our children.
Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry, or any other status protected by law.
Furthermore, Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.
As an equal opportunity employer, Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.
