Description
JOB TITLE: Shipping & Receiving Lead
DEPARTMENT: Premier Packaging
REPORTS TO: Shipping & Receiving Supervisor
FLSA STATUS: Non-Exempt
Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.
Our Mission
Our Passion Powers Your Product
Our Values
Creativity: Our ideas create Client success.
Passion: We have heart with a Customer Service attitude.
Integrity: We honor our business & planet with sustainable practices.
Responsible: We own it!
Safe: Our safe work habits protect us all.
Fun: We take our work seriously- not ourselves
SUMMARY
The Shipping and Receiving Lead oversees all activities related to shipping, receiving, and warehousing materials, ensuring accurate data input, timely deliveries, and compliance with company control practices. This role involves supervising inventory changes, collaborating with production teams, and leading logistics teams to meet key performance indicators. The Supervisor also trains personnel, maintains cleanliness and compliance in the shipping areas, and communicates updates to internal and external teams, while actively participating in process improvements and quality enhancement initiatives.
JOB FUNCTION/PURPOSE
· Ensures the inputs of data into shipping and receiving schedules and all relevant company programs.
· Oversees on-time delivery tracking is done daily.
· Actively involved in process improvement and ensures adherence with all company control practices.
· Supervise scheduling changes and determines appropriate timing for the pick-up, delivery, warehousing, inventory, and staging of materials.
· Interacts with the production team and Program Coordinators to maintain and adjust the shipping schedule, maintaining the warehouse inventory accurate.
· Coordinates forklift drivers & checkers. Reallocates them to other departments as needed.
· Trains personnel and maintains necessary performance to achieve department objectives in quality and productivity.
· Ensures accurate loading of goods into trailers and containers.
· Leads logistic teams to meet and exceed KPIs (i.e. On-time Delivery (OTD), truck utilization), meets costs per handling, and management of overtime (labor dollars).
· Responsible for all duties assigned to the shipping, receiving and traffic departments and their designees.
· Effectively communicates any status updates to internal and external teams as necessary.
· Verifies shipping orders and/or requisitions to determine items to be moved, gathered, or shipped.
· Maintains organization and cleanliness in shipping and receiving areas, ensuring compliance with Internal SOPs, FDA, AIB, CDPH, and other relevant certification standards.
· Communicates updates and changes to company policies, process modifications, workloads, and safety topics.
· Participates in root cause analysis on department errors and leads efforts to improve quality.
· Performs scheduled reviews with appropriate personnel. Documents corrective action.
· Supervises and develops employees as well as provides strategic input on department
· Performs other duties as assigned.
EDUCATION, EXPERIENCE & COMPETENCIES
· 2-3 year’s considerable experience in shipping, warehousing and/or inventory control.
· Knowledge of computer basics.
· Considerable knowledge of shipping, receiving, and warehousing control practices.
· Demonstrated understanding of different geographic typography and shipping and supply locations in Greater Los Angeles area.
· Ability to communicate with customer/vendor representatives as well as with internal production and customer service personnel.
· Ability to readily make and respond to changes in shipping schedules.
· Ability to work extended and variable hours as required, assigned to different work shifts as needed.
· Valid Driver's License with DMV evidence of good driving record.
· Bilingual in Spanish/English.
Core Competencies
· High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
· Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
· Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
· Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
· Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
· Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
· Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
· Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.
OTHER
· US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
· Up to 25% travel required.
· Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
· Work environment includes front-office and manufacturing in California. The noise level in the work environment is usually moderate.
· Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.
