About this role

Responsibilities:

Process and verify employee claims related to travel, medical, and other business-related expenses.
Review all claims for completeness, accuracy, and compliance with company policies and regulations.
Track claim status throughout the lifecycle and provide timely updates to employees.
Investigate and resolve discrepancies or issues arising from claim submissions.
Review reimbursement requests to ensure alignment with company guidelines and financial policies.
Ensure prompt and accurate processing of reimbursements in coordination with the finance department.
Maintain comprehensive, accurate, and secure records of all claims and reimbursements.
Ensure documentation complies with internal policies and applicable legal and regulatory requirements.
Generate periodic reports on claim trends, processing times, and financial summaries.
Educate employees on reimbursement policies, procedures, and compliance expectations.
Support the development and refinement of reimbursement policies to reflect evolving business needs.
Serve as the primary contact for employee inquiries regarding claims, reimbursement status, and policy questions.
Collaborate with HR, finance, and other departments to streamline workflows and improve service delivery.

Requirements:

Associate’s or bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
2+ years of experience in claims processing, accounts payable, or financial administration.
Strong knowledge of reimbursement policies, compliance standards, and financial regulations.
Proficiency in using accounting software, ERP systems, and Microsoft Excel for data tracking and reporting.
Excellent organizational and time-management skills with high attention to detail.
Strong written and verbal communication skills with the ability to explain complex policies clearly.
Ability to handle sensitive information with discretion and integrity.
Experience working in a fast-paced, team-oriented environment.
Familiarity with HR systems and employee support processes is a plus.

Executive/ Senior executive – Employee Claims & Reimbursements

Key skills