Quality Assurance Engineer

CEGsoft is a company dedicated to creating impactful software solutions for various clients in Puerto Rico. They are seeking a Quality Assurance Engineer to validate and improve the quality of their SaaS applications through testing, automation, and collaboration with development teams.

Responsibilities:

• Plan and execute end-to-end quality validation for assigned product features and modules across our SaaS applications
• Design and perform functional, exploratory, smoke, regression, end-to-end, and release testing based on product risks and customer impact
• Develop and maintain reliable automated tests for stable, repeatable, and high-impact scenarios using established frameworks and coding standards
• Test APIs, databases, services, and integrations to validate business rules, calculations, workflows, data integrity, permissions, and error handling
• Investigate and troubleshoot defects using browser developer tools, network traffic, API responses, logs, SQL queries, and test execution results
• Collaborate with Product and Software Engineering teams to improve requirements, acceptance criteria, testability, observability, and overall product quality
• Participate in Agile ceremonies, defect triage, release discussions, and retrospectives while communicating testing progress, blockers, and quality risks
• Mentor and support junior QA team members by sharing technical knowledge, reviewing selected work, and promoting strong quality engineering practices

Requirements:

• Three to five years of experience in software testing, quality engineering, test automation, software development, or a related area
• Experience independently testing web-based or SaaS applications across functional, regression, exploratory, and release testing activities
• Experience developing, executing, and maintaining automated tests using programming or scripting skills
• Practical experience with APIs, SQL, Git, defect-tracking tools, Agile development practices, and CI/CD environments
• Independent functional, exploratory, regression, end-to-end, and release testing skills
• Working proficiency in test automation, programming or scripting, Git, pull requests, and code-review workflows
• Knowledge of API testing, HTTP and JSON concepts, SQL, relational databases, and integration testing
• Strong troubleshooting and defect investigation skills, with the ability to communicate clear and technically useful findings
• Ability to assess product and release risks, prioritize testing activities, and provide evidence-based quality recommendations
• Excellent time management, organization, and prioritization skills, with the ability to manage multiple testing activities effectively
• Strong analytical thinking, attention to detail, accountability, and customer focus
• Teamwork and collaboration across QA, Engineering, Product, Support, Success, and other functional teams
• Excellent written and verbal communication skills in English and Spanish
• Mentoring and coaching skills, with a continuous learning and quality-improvement mindset
• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Information Technology, or a related field preferred; equivalent practical knowledge and skills may be considered