Senior Product Designer

Tenarai is building a new generation of AI-powered experiences across its digital platforms, which serve millions of customers around the world. They are hiring a Senior Product Designer to define the look and behavior of these experiences while ensuring customer trust. This hands-on role requires exceptional visual and interaction craft, as well as strong product instincts to take designs from ambiguous problems to shipped experiences.

Responsibilities:

• Lead the end-to-end design of AI-powered experiences, including conversational, adaptive and generative interfaces, across desktop, mobile and emerging surfaces
• Define interaction patterns for product behavior with no established conventions, such as streaming output, variable latency, uncertainty and failure states
• Build high-fidelity working prototypes to test ideas quickly and ground decisions in evidence
• Set the visual standard for the products you work on, down to typography, spacing, motion and micro-interaction detail
• Work with engineering from first concept through launch, and hold shipped quality to the original design intent
• Translate customer research and product data into specific design changes
• Contribute reusable patterns and standards that other client teams can adopt
• Present design work clearly at every level of the company, including to senior executives

Requirements:

• A portfolio of shipped work demonstrating exceptional visual and interaction design; this is the first thing we evaluate, and the bar is high
• Experience designing and shipping complex digital products, ideally at large consumer scale
• Hands-on experience designing AI-driven product behavior, such as conversational or generative interfaces, and familiarity with the problems they raise: trust, latency, streaming, ambiguity and graceful failure
• Habitual use of AI tools in your own design process, whether for research synthesis, ideation, prototyping or production, and a clear view of where they help and where they fall short
• Comfort making decisions with incomplete information and revising quickly as evidence arrives
• Ability to manage your own priorities and carry work through without close supervision
• Clear, direct communication with engineers, researchers and executives
• AI-powered product features you designed that are live at scale
• Experience with voice or multimodal interaction
• Ability to prototype in code, including with AI-assisted development tools
• Background in digital commerce, enterprise platforms or other large-scale consumer environments
• Deep fluency in Figma and modern prototyping tools