Business Analyst (Remote)

Rothe Development Inc is seeking a Business Analyst for the Collaboration and Productivity Services Office to support NASA's eMITS contract. This role involves managing IT acquisitions and ensuring compliance with procurement processes while providing customer support and maintaining accurate asset documentation.

Responsibilities:

• Oversee complete ADS IT acquisition activities, including vendor quotes, PR packages, and required OCIO approvals
• Track acquisition actions from initial request through delivery and post-award confirmation
• Maintain authoritative acquisition and asset documentation within the ADS centralized repository
• Manage lifecycle tracking for all IT hardware, software, licenses, warranties, and maintenance agreements
• Administer license purchases, renewals, transfers, and reallocations in compliance with NASA SAM and supply-chain risk policies
• Develop and maintain standardized lifecycle procedures and compliant GFE and contractor-acquired property processes
• Ensure ITAM process documentation is updated and support agency-level audits and data calls with accurate, timely submissions
• Provide analysis to improve asset utilization, reduce costs, and enhance governance
• Manage funds collection processes related to ADS demand services
• Deliver clear customer support and communications regarding acquisitions, responsibilities, renewals, and lifecycle expectations
• Ensure all centralized repository data is complete, accurate, traceable, and available to the Government upon request
• Contribute to the continual improvement register by documenting proposed enhancements to services, service components, practices, communications, user experience, and any elements supporting effective product and service management
• Gather and analyze data from service line sources to support prioritization of proposed improvements
• Propose and execute minor process modifications and continuous improvement activities to enhance user experience and operational efficiency

Requirements:

• BA/BS degree
• Four years' experience working with geographically separated customers
• Four years' experience with software collaboration tools in a SaaS environment including Box, Mural, Slack, O365, and others
• Comfortable interfacing with senior leadership, stakeholders, customers, and other contracts
• Strong time-management skills
• Able to shift rapidly and frequently between projects