Sr. Business Systems Analyst

The University of Miami is seeking a full-time Sr. Business Systems Analyst to enhance overall performance and reduce costs within their IT Department. This role involves analyzing operations and systems to recommend improvements, integrating resources for efficiency, and assisting in software application design and training.

Responsibilities:

• Reviews, analyzes and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance
• Provides training for internal users
• Monitors system availability, working closely with system administrators and business systems analysts
• Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals
• Maintains ongoing communication and rapport with the management team regarding project activity
• Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking
• Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems
• Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems
• Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. Designs facilities, management systems, and standard operating procedures
• Develops management control systems to aid in financial planning and cost analysis
• Improves productivity through the application of technology and human factors. Designs supply chain management standards across the university
• Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented
• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved
• Participates in continuing quality improvement activities
• Adheres to University and unit-level policies and procedures and safeguards University assets

Requirements:

• Bachelor's degree in relevant field
• Minimum 5 years of relevant experience
• Skill in collecting, organizing, and analyzing data
• Ability to recognize, analyze, and solve a variety of problems
• Ability to exercise sound judgment in making critical decisions