Cyber Security Engineer I - PAM Engineer

First Citizens Bank is seeking a motivated Privileged Access Management (PAM) Engineer to join their Information Security team. This remote role involves supporting and enhancing enterprise PAM solutions while gaining hands-on experience in securing critical systems and credentials.

Responsibilities:

• Assist in the deployment, configuration, and integration of PAM solutions across the enterprise
• Provide day-to-day operational support and administration of PAM platforms
• Support the management and security of privileged accounts and credentials, including service accounts and keys
• Collaborate with team members and stakeholders to gather requirements and support implementation efforts
• Help develop and maintain technical documentation, including SOPs and system design artifacts
• Create and update system diagrams and process documentation using tools like Visio
• Participate in system upgrades, patching, and security updates for PAM tools
• Assist with troubleshooting, performance tuning, and enhancements of security tools
• Support multiple initiatives and projects under guidance from senior engineers
• Participate in on-call or after-hours support on a rotational basis

Requirements:

• Bachelor's Degree and 2 years of experience in Systems engineering, networking, or information security OR High School Diploma or GED and 6 years of experience in Systems engineering, networking, or information security
• Basic to intermediate experience with PAM tools (e.g., CyberArk, HashiCorp Vault, Delinea) or exposure to identity/security platforms
• Familiarity with privileged account concepts and access control principles
• Experience with scripting or automation (PowerShell, Python, or similar) is preferred
• Working knowledge of Windows Server administration
• Basic experience with Active Directory and directory services (LDAP)
• Exposure to Linux/UNIX environments
• Fundamental understanding of networking concepts (TCP/IP, firewalls)
• Familiarity with common protocols such as HTTP/HTTPS, DNS, SSH, and SMTP
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint); Visio experience is a plus
• Exposure to identity governance tools such as SailPoint
• Experience with role-based access control (RBAC) concepts
• Understanding of security best practices and frameworks
• Relevant certifications (e.g., Security+, CySA+, or vendor-specific PAM/IAM certifications) are a plus