Sr. Business Analyst - Erlanger, KY

ADM is a global leader in human and animal nutrition, dedicated to providing access to nutrition worldwide. They are seeking a Senior Business Analyst to serve as a key liaison between business stakeholders and technology teams, responsible for delivering and supporting the Infor XA (MAPICS) platform and leading end-to-end solution design and delivery across various domains.

Responsibilities:

• Provide functional and technical expertise in MAPICS (Infor XA) across manufacturing, supply chain, finance, and sales
• Evaluate functional design specifications and recommend optimal technical designs and solutions
• Lead requirements gathering sessions with business stakeholders, translating needs into detailed functional specifications and solution designs
• Perform fit/gap analysis against MAPICS standard functionality to identify customization or configuration needs
• Design, build, and maintain custom enhancements within the MAPICS ecosystem, leveraging AS400 technologies including RPG, CLLE, and DB2/SQL
• Collaborate with development resources to ensure technical solutions align with functional requirements and enterprise standards
• Lead functional testing, including test case development, execution, and defect tracking for enhancements, patches, and upgrades
• Support integrations between MAPICS and external systems, contributing to design specifications and testing activities
• Provide production support including incident triage, root cause analysis, and resolution for MAPICS-related issues
• Author and maintain high-quality documentation including functional design documents, process flows, test scripts, and user guides
• Facilitate end-user training and knowledge transfer to support adoption of new or changed functionality
• Partner with the MAPICS Lead on enhancement roadmap planning, release management, and continuous improvement initiatives
• Ensure solutions adhere to SOX controls, change management standards, and IT governance requirements
• Mentor junior team members through technical design reviews, promoting consistency, scalability, and development best practices
• Support M&A integration activities including data migration, system onboarding, and process harmonization as needed
• Support internal and external audits related to ERP controls and change management processes

Requirements:

• 8 years of experience as a Business Analyst with strong focus on Infor XA / MAPICS ERP
• Proven hands-on experience building and maintaining custom enhancements on the AS400 (IBM i) platform, including RPG, MQs, CLLE, and SQL/DB2
• Deep functional knowledge of MAPICS modules across manufacturing, supply chain, order management, and/or finance
• Strong experience in requirements analysis, functional design, fit/gap assessment, and solution documentation
• Experience with ERP testing methodologies including unit, integration, and user acceptance testing
• Familiarity with MAPICS integration patterns and data exchange approaches (EDI, APIs, flat files, etc.)
• Understanding of SOX compliance, IT change management, and ERP governance practices
• Strong analytical, problem-solving, and organizational skills with a high attention to detail
• Excellent communication and facilitation skills; ability to engage effectively with both business and technical stakeholders
• Ability to work independently and within globally distributed, cross-functional teams
• Experience with ERP upgrade or modernization projects
• Bachelor's degree in Information Systems, Business, Engineering, or a related field preferred