Job Title
Java Developer (Amazon Connect)

Location
San Antonio, Texas (Onsite)

Employment Type
Long Term Contract

Job Description Required Skills

Experience with automation and scripting (e.g., Java or GoLang).
Knowledge of security and compliance standards (e.g., HIPAA, GDPR).
Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills.
Experience incorporating Generative AI into the contact center (voice or chat bots, agent assist, or next best action) to answer questions or drive self-service experiences, including:
- Architecture design
- Model selection and integration
- Prompt engineering
- Data preparation

Java Developer (Amazon Connect)

Key skills