Human Resources Generalist

Job Description:

The Human Resources Generalist manages all human resource functions for assigned location to include recruitment, new hire processing, benefits enrollment, worker’s compensation, etc. Acts as the main employee contact for employment-related issues at the station.  

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.  
• Makes all hiring decisions for the stations. 
• Creates and maintains a thorough recruiting network that includes community colleges, travel/airline academies, high school / student employment offices, Job Services (State Employment Office) and other public agencies to generate qualified applicants.  
• Plan and conducts new employee orientation to foster positive attitude toward company goals.  
• Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.  
• Responds to inquiries regarding policies, procedures, and programs.  
• Develops recruitment strategies in conjunction with station manager to achieve the required staffing levels.  
• Makes presentations to potential applicants at career expos, job fairs, and other venues.  
• Interviews and selects qualified applicants while managing the background verification and new hire orientation process in a manner that promotes a positive experience for the newly hired team member.
• Conducts wage and benefits surveys. Researches airport/port authorities, cities, etc. to determine any special regulatory regarding wages and/or benefits. Researches and provides economic data for cities within the assigned region.  
• Interacts with employee groups to identify any issues that may be affecting recruitment and retention efforts.  
• Maintains local personnel files and routinely audits all records to ensure local and regulatory compliance.  
• Becomes authorized signatory for AGI, controlling the applications of badging for new hires, rebadging for current staff, and is primary point of contact for the airport badging office and other regulatory agencies such as customs and border protection.
• May be asked to or assist with administrative duties including, but not limited to employee payroll, accounts receivable, accounts payable, other reports such as labor, out-of-scope billing, de-icing and airline compliance reports when not performing critical human resource functions in a sharing relationship with the local manager.

Qualifications:

• Education: Must be at least 18 years old and possess an associate degree or equivalent from a two-year college or technical school; alternatively, two years of related experience and/or training.
• Communication Skills: Demonstrated strong communication skills to interact professionally with team members and customers.
• Legal Compliance: Maintain knowledge of legal requirements and government reporting regulations affecting operations functions and ensure policies, procedures, and reporting are in compliance.
• Computer Skills: Proficiency in computer applications, including MS Word, PowerPoint, Excel, and Outlook software.
• Security Clearance: Be able to pass a drug screen and obtain airport security clearance, which includes an extensive employment, criminal record, and residence background check.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

• Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
• Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. 
• Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
• Fully understand AGI Health & Safety and Security policies. 
• Attend training courses as may be required by AGI.

Physical Requirements:

• Sit and/or stand for extended periods of time.
• Must occasionally lift and/or move up to 25 pounds.
• Must be able to use close vision and ability to adjust focus.

Schedule:

Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.

Benefits:

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.

Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.