Staff DevOps Engineer, Salesforce

BD is one of the largest global medical technology companies in the world. They are seeking a Staff DevOps Engineer who will serve as the organization's subject matter expert for Salesforce DevOps, leading the strategic direction and operational support of deployment pipelines and development workflows.

Responsibilities:

• Serve as the primary owner and technical authority for Salesforce DevOps practices, processes, tools, and release management activities
• Administer, configure, maintain, and optimize Copado as the enterprise DevOps platform supporting Salesforce development and deployment activities
• Design, implement, and continuously improve CI/CD pipelines supporting Salesforce Health Cloud, Service Cloud, Experience Cloud, Commerce Cloud, and related platform integrations
• Manage and support complex deployment workflows across multiple Salesforce organizations, environments, and release streams
• Define and implement release governance, deployment standards, branching strategies, code promotion processes, and DevOps best practices
• Partner with development teams to ensure consistent adoption of SDLC processes and release management standards
• Lead Salesforce DevOps governance by partnering with Salesforce Administrators and technical teams to mature source control adoption, deployment automation, environment management, change management, and release processes across the Salesforce ecosystem
• Support daily operational requests related to deployments, environment management, source control, release planning, and production support activities
• Develop and execute a long-term roadmap for Salesforce DevOps maturity, automation, platform stability, and operational excellence
• Drive continuous improvement initiatives that increase deployment reliability, reduce manual effort, and improve developer productivity
• Support source code management and repository administration utilizing Azure DevOps and related tools
• Collaborate with software engineering, architecture, QA, infrastructure, security, and business stakeholders to align DevOps capabilities with organizational objectives
• Establish and maintain environment management strategies, release schedules, deployment runbooks, and operational procedures
• Monitor deployment performance, platform health, release quality, and DevOps metrics to identify opportunities for improvement
• Troubleshoot and resolve deployment issues, environment conflicts, source control challenges, and pipeline failures
• Evaluate new technologies, tools, and platform capabilities that can improve software delivery performance and operational effectiveness
• Provide technical leadership, mentoring, and guidance related to DevOps methodologies, release management, and CI/CD best practices
• Participate in production releases, release rehearsals, system maintenance activities, and after-hours deployments as required
• Ensure compliance with organizational security, audit, change management, and regulatory requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
• 8+ years of experience in software development, DevOps engineering, release engineering, or application lifecycle management
• 5+ years of hands-on Salesforce platform experience supporting enterprise-scale implementations
• Expert-level experience administering and implementing Copado within complex Salesforce environments
• Expert-level knowledge of Salesforce deployment methodologies, metadata management, environment strategies, and release management best practices
• Advanced experience supporting Salesforce Health Cloud, Service Cloud, and Experience Cloud environments
• Strong experience supporting Salesforce Commerce Cloud deployment processes and release management workflows
• Expert-level knowledge of Azure DevOps repositories, branching strategies, pull request workflows, and source control management
• Deep understanding of Software Development Lifecycle (SDLC) methodologies including Agile, Scrum, DevOps, and release governance practices
• Experience managing CI/CD pipelines across multiple environments, teams, and application platforms
• Strong understanding of Git-based source control concepts, branching models, merge strategies, and version management
• Demonstrated experience developing DevOps roadmaps and implementing continuous improvement initiatives
• Experience working across multiple technical teams, external vendors, and business stakeholders
• Willingness and ability to participate in after-hours deployments, production support, and release activities
• Experience with Salesforce Health, Service, Experience, Commerce, Data, and Marketing Clouds
• Salesforce certifications including Salesforce Administrator, Platform App Builder, Platform Developer, or Architecture certifications
• Copado certifications
• Experience supporting healthcare, regulated, or highly governed environments
• Experience integrating Salesforce with enterprise applications, middleware platforms, and cloud technologies
• Knowledge of deployment automation, DevOps maturity models, infrastructure automation, and release metrics
• Experience establishing DevOps governance frameworks and enterprise release management practices
• Familiarity with Azure services, enterprise integration patterns, and cloud-native application delivery practices