Site Reliability Engineer

Sporttrade is a company focused on reducing costs and increasing efficiency for market participants in the sports betting exchange industry. The Site Reliability Engineer will be responsible for ensuring the daily health of the exchange, managing both cloud infrastructure and on-premises datacenters while automating operational tasks.

Responsibilities:

• Own the daily operation of the exchange trading lifecycle - market startup and shutdown, enabling and disabling trading, pre- and post-session sanity checks, and capture of settlement, clearing, and trade-reporting artifacts
• Participate in an on-call rotation for a live regulated marketplace; lead incident response, drive incidents to resolution, author postmortems, and turn one-off fixes into runbooks and automation
• Operate and improve our observability stack (Datadog, Wazuh, Prometheus, Grafana) - dashboards, alert quality, SLOs, and reducing time-to-detection for market-impacting issues
• Run and maintain hybrid infrastructure: Kubernetes clusters (GKE and EKS) with an Istio service mesh, AWS and GCP accounts, and exchange servers in geographically distributed on-premises datacenters
• Automate infrastructure and operational procedures with Ansible, Terraform, and Jenkins pipelines, with secrets managed in HashiCorp Vault
• Support the data platform behind the exchange: PostgreSQL (Cloud SQL), Kafka (Confluent Cloud) change-data-capture and streaming pipelines, Redis, and backup/restore and disaster-recovery procedures — including proving that backups actually restore
• Support market maker and partner connectivity (site-to-site VPNs and datacenter cross-connects), as well as conformance testing and onboarding support for partners joining the exchange
• Contribute to ongoing process improvement and the establishment of new policy and procedure for monitoring, incident management, change control, and exchange operations

Requirements:

• 5+ years of experience in a Site Reliability Engineering, DevOps, production engineering, or technical operations role supporting a 24/7 production system
• Strong Linux fundamentals and scripting ability
• Experience supporting and debugging Java applications in production - reading stack traces and thread dumps, working with JVM memory and garbage-collection behavior, and diagnosing service issues from logs and metrics
• Solid working knowledge of TCP/IP networking — comfortable reasoning about connections, ports, routing, and firewalls to debug connectivity between exchange components, partners, and datacenters
• Hands-on experience operating Kubernetes in production and managing infrastructure as code (Terraform, Ansible) with CI/CD pipelines (Jenkins or similar)
• Experience with modern observability tooling (Datadog, Prometheus, Grafana, or equivalent) and a track record of being on-call for systems that matter
• Working knowledge of SQL and relational databases (PostgreSQL preferred); experience with Kafka or other streaming platforms a plus
• Self-starter who can deliver results with minimal guidance
• Comfortable working independently and with a team
• Excellent communication and organizational skills — especially written incident communication and documentation
• Background and interest in trading, capital markets, exchange operations, or sports betting a plus; familiarity with exchange protocols a plus
• Previous experience in a regulated industry (gaming, finance) a plus
• Startup experience preferred but not required