Senior/Staff Software Engineer

Flip is a company that builds AI voice agents for major brands and industries. They are seeking a Senior/Staff Software Engineer to work on complex customer workflows, platform engineering, and DevOps to support their real-time voice technology.

Responsibilities:

• Building the agents themselves: complex multi-step customer workflows and deep integrations into the contact center and the industries we serve — order systems, healthcare workflows, logistics
• The orchestration layer every agent runs on: routing, state, tool use, and the primitives that let vertical teams ship fast without reinventing the engine
• Hosting our own models; low-latency serving at production scale is a core competency here, not a vendor line item. Plus the telephony, observability, and deployment infrastructure that keeps millions of live calls healthy