Senior Agentic AI Engineer

ACT Innovations is seeking a Senior Agentic AI Engineer to manage the Constituent Data Layer and ensure the secure rollout of AI agents across CaterTrax® surfaces. The role involves overseeing the schema, agent registry, and policy engine while collaborating with various departments to maintain shared governance and operational excellence.

Responsibilities:

• Manage the Constituent Data Layer schema, including versioning, integrity, and evolution as constituent surfaces expand
• Own the agent registry: the authoritative record of every agent operating across CaterTrax surfaces
• Build and operate the policy engine governing which agents can access which data under which conditions
• Establish and maintain shared governance so agents are built on the CDL rather than ad hoc across teams
• Design, build, and deploy AI agents across constituent surfaces on the shared platform substrate
• Implement guardrails, evaluation harnesses, and monitoring for agent behavior in production
• Define and operate the rollout process for new agents, including staged release, human oversight, and rollback
• Lead incident response for agent behavior issues, including root-cause analysis and remediation
• Instrument the data flywheel that returns outcomes from agent actions back into the Constituent Data Layer
• Partner with Finance to define and report data flywheel ROI metrics
• Ensure agent telemetry supports both product improvement and executive decision-making
• Partner with the Director of Strategic Solutions on Brief-to-agent translation, converting constituent problem framing into agent designs
• Partner with the Director, Product and Solutions on engineering intake and sequencing
• Partner with platform engineering on agent runtime, deployment, and operational readiness
• Uphold engineering standards, code review practices, and documentation quality across all Data Layer work
• Embed security and privacy by design into every agent and data-layer decision