Senior DevOps Engineer

SamCart builds, runs, and scales your online business, and they are seeking a Senior DevOps Engineer to establish and own best practices across their cloud infrastructure in AWS and GCP. The role involves designing and operating multi-region infrastructure, managing CI/CD pipelines, and ensuring application uptime while collaborating closely with engineering teams.

Responsibilities:

• Design, build, and operate cloud-based infrastructure around Docker and Kubernetes in AWS and GCP
• Architect for a multi-tenant web application built on a microservices architecture, with application performance and scalability front of mind
• Own multi-region deployment and disaster recovery, from design through tested, documented runbooks
• Build and maintain infrastructure-as-code so environments are reproducible and changes are reviewable
• Own our CI/CD pipelines and apply GitOps methodology across environments
• Ensure efficiency and predictability of deployments and upgrades, so shipping is boring in the best way
• Remove friction for engineers: faster builds, clearer failures, fewer manual steps
• Maintain application uptime and participate in a 24x7 on-call rotation
• Perform the full spectrum of DevOps functions: system administration, configuration management, performance and security monitoring, and disaster recovery
• Run incidents to resolution and write the postmortem that keeps it from happening twice
• Build observability that surfaces problems before customers feel them
• Establish and enforce security best practices across both cloud environments, including secrets management, access control, and network posture
• Track and optimize cloud spend, and flag where we're paying for things we don't need
• Collaborate with engineering teams to support new features with AWS and GCP services
• Work directly with AWS and GCP technical account managers, solutions architects, and consulting partners
• Use Claude daily to write scripts and configs, debug faster, and handle a wide range of tasks
• Keep infrastructure decisions and runbooks documented in Notion so the team can follow and build off your work
• Jump on whatever the team needs, because on a small team priorities shift

Requirements:

• At least 5 years of professional experience building and supporting cloud infrastructure in AWS and/or GCP, with a track record of building performant, secure, highly available multi-region web applications
• Deep with the tooling: Docker, Kubernetes, Terraform, Vault, or close equivalents
• Highly proficient with cloud-hosted CI/CD pipelines and tools (GitHub Actions, GitLab CI, Jenkins, CircleCI, AWS CodePipeline, or similar)
• Strong with Bash and scripting languages for automation and glue work
• Comfortable owning production and on-call rotation, and calm when something breaks at an inconvenient hour
• Genuinely comfortable working with AI tools like Claude, and just as comfortable catching and fixing their mistakes
• A real owner who closes things out without being chased
• Low ego, direct communicator, and good at explaining infrastructure tradeoffs to people who don't live in it
• Experience in SaaS, subscriptions, or high-volume ecommerce
• Experience scaling a multi-tenant platform through significant traffic growth
• Experience in a fast-growth environment ($10M to $100M ARR)
• Hands-on work with observability tooling and cloud cost optimization
• Experience with Notion or a similar documentation tool