Software Engineer, Client Solutions

AKASA is a leading provider of generative AI solutions for the healthcare revenue cycle, focused on enhancing the patient clinical journey. They are seeking a Client Solutions Software Engineer to deliver client deployments, ensuring smooth integration and ongoing support of their AI-native product suite.

Responsibilities:

• Execute implementation tasks for new deployments — from requirements analysis to configuration, testing, rollout, and support of production health
• Work with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition
• Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments
• Contribute feedback and insights that shape product and platform improvements
• Work closely with R&D engineering teams to build robust scalable client solutions

Requirements:

• Bachelor's degree in Computer Science, Engineering, or similar
• 4+ years of professional Python experience
• Experience designing and running LLM evals (offline and online) to measure model quality and performance
• Comfortable working with relational databases, APIs, and ETL pipelines
• Strong communication and interpersonal skills with meticulous attention to detail
• Familiarity with FastAPI, SQLAlchemy, Postgres
• Proficiency in Docker, Kubernetes, AWS
• CI/CD experience with GitHub Actions
• Experience with healthcare data exchange (FHIR, HL7, EDI)
• Frontend experience (React)