Customer Service & Support Representative

Alpha Consulting Corp. is looking for a Customer Service & Support Representative to assist their clients in providing excellent customer service. The role involves engaging with customers, handling inquiries, and maintaining accurate records of customer interactions.

Responsibilities:

• Engage with customers to provide excellent service and support
• Handle inquiries and resolve issues efficiently
• Maintain accurate records of customer interactions and transactions

Requirements:

• Strong organization skills coupled with the ability to multitask
• Team-oriented with strong communication skills
• Outstanding written and verbal skills, computer proficient
• Ability to leverage Client Excel for data entry and analysis
• Working Experience with Salesforce
• Prior work experience at client or in client's Industry
• Experience in Sales Support or Data Entry position