Role: Cloud Infra & Security Engineer
Location: NY, remote
Employment Type: Contract
Cloud & Server Infrastructure
Microsoft Azure / Entra
Client is an Azure- and Microsoft Entra ID-centric organization. Entra ID serves as the identity platform underpinning authentication, access, and (per the MDM section below) device management.
On-Premises Infrastructure
AWS Membership System (In Development)
A new Membership system is currently being built and hosted in AWS, running alongside the Azure/on-prem footprint. This represents Client's first significant AWS presence and will require the vendor to support a multi-cloud environment (Azure + AWS).
Legacy System IBM i
An IBM i (AS/400) server remains in production and is in the process of being retired. Vendors should expect limited-duration support needs for this platform; timeline and replacement details to be confirmed during discovery.
Networking & Security
Networking
Remote Access
Remote and hybrid staff connect to internal resources via Cisco AnyConnect client VPN through the existing Firepower firewall.
Security Tooling
End-User Computing
Devices
Mobile Device Management (MDM)
IT Service Management
Client uses ServiceNow as its helpdesk/ITSM ticketing platform. Vendor support workflows are expected to integrate with or operate through ServiceNow.
Backup & Disaster Recovery
Veeam is the primary backup solution in use.
Areas of MSP Support
The following outlines the specific areas where Client is looking for MSP support as part of this engagement.
Cloud Architecture and Engineering (AWS and Azure)
The initial focus of this workstream is infrastructure visibility and logging across both cloud platforms. Work should proceed in the following priority order:
Sentinel Coverage Gaps Identified
The following gaps in Microsoft Sentinel coverage have been identified and should be addressed as part of this workstream:
