Tournament Poker Dealer (Horseshoe Bossier)

The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games. 

• Proactive in anticipating customer needs. 
• Familiarizes themselves with all guests’ names and personal facts. 
• Studies other games and services offered at property. 
• Adheres to department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. 

• Ability to handle money and provide accurate and appropriate chips for guest.

• Routinely strives to build and achieve customer satisfaction. 
• Exercises appropriate discretion in identifying communications of special promotions to customers. 
• Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. 
• Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
• Adheres to regulatory, departmental, and Company policies. 

• High school diploma preferred. 

• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.

• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.

• Knowledge of card games.

• Must possess strong money handling and documentation skills.

• Must have knowledge of casino rules, procedures, and regulations pertaining to the Table Games.

• Must be able to get along with co-workers and work as a team across departments and levels of management.

• Must possess an upbeat personality for all interactions with guests and fellow Team Members.

ADDITIONAL REQUIREMENTS

• Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions. 
• Ability to respond to visual and aural cues.     
• Must be able to read, write, speak, and understand English. 
• Must present a well-groomed appearance.
• Must be able to acknowledge, greet, and converse in English with customers. 
• Must be able to operate a typewriter, computer, telephone, ten key adding machine, calculator, photocopy machine and fax machine.   
• Must be able to lift, pull, push, or carry up to 40 pounds. 
• Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. 
• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. 
• Ability to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust. 
• Ability to work at a fast pace and in a stressful environment.
• Must be able to work any day of the week and any shift.