Job Purpose
The Business Support and Operations Coordinator supports the day-to-day operations of Creators HQ, coordinating logistics, vendor relationships, facilities, and administrative processes. This role ensures smooth daily operations across Creators HQ spaces and plays a key part in the successful execution of events and initiatives, including end-to-end vendor coordination and workflow support.
Key Responsibilities
• Coordinate end-to-end logistics for daily operations and events, including bookings, transport, and on-site execution.
• Liaise with vendors and suppliers, managing contracts, service delivery, and timely follow-up.
• Support the operation of Creators HQ facilities, including hot desks, meeting rooms, and shared spaces, ensuring a smooth member experience.
• Streamline workflow and coordination processes across teams to improve operational efficiency.
• Assist in planning and on-ground execution of Creators HQ events and activations.
• Manage administrative tasks such as procurement requests, invoicing, and vendor documentation.
• Maintain accurate records of contracts, agreements, and other operational documentation.
• Act as a point of contact for internal teams and external partners on operational matters.
• Support budget tracking and cost control for operational activities.
• Assist with onboarding of new vendors and members, ensuring smooth service delivery.
Requirements
Requirements & Qualifications
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2+ years of experience in operations, business support, or administrative coordination.
• Experience coordinating vendors and logistics is highly desirable.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills in English; Arabic is a plus.
• Proficiency in MS Office / Google Workspace.
• Ability to work under pressure in a fast-paced, deadline-driven environment.
Key Skills & Competencies
• Strong attention to detail
• Proactive, solutions-oriented mindset
• Effective time management and prioritization
• Collaborative team player
