Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
Job Summary:
Responsible for handling incoming outgoing passengers’ baggage and promptly addressing any related concerns.
Benefits:
• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.
Job Duties:
Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
• Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
* Direct passengers through Customs, Immigration, and Quarantine.
* Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
* Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
* Oversee all customer services issues related to wheelchair-bound customers.
• Lifts, loads/unloads/sorts passengers’ baggage
• Responsible for receiving, loading, unloading baggage
• Forward bags to TSA.
• Take care of the safety scanner and other equipment.
• Adhere to all safety procedures and policies.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications:
• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Physical requirements:
• Must be able to constantly lift and carry up to and more than 70 lbs., push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend.
Working conditions:
• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.
