ABOUT THIS POSITION:
The Secretary of State is seeking a candidate for a Public Information Specialist in the Citizen Information Service Division. This position is responsible for answering citizen inquiries via telephone, email and mail correspondence on all areas of state government. This position also assists in implementing the Secretary’s goal of making state government more accessible and responsive to the public. Every Specialist will be cross trained in the operations of other divisions within the office to support them as needed.
About us
The Secretary of the Commonwealth's office comprises 23 departments across 19 locations around Massachusetts.
As the third-ranking constitutional officer in Massachusetts, the Secretary of the Commonwealth serves as the chief election officer, chief information officer, and chief securities regulator in Massachusetts. Additionally, the office is charged with registering business entities and lobbyists, distributing grants for historic preservation, safeguarding the state's public records and artifacts, and much more.
Whatever your background or area of interest, there is a place for you at the Secretary of the Commonwealth's office.
Statement of Diversity and Anti-Discrimination
The Office of the Secretary of the Commonwealth is an Equal Opportunity Employer. As a representative of the Commonwealth and its residents, the Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.
It is the policy of The Office of the Secretary of the Commonwealth to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Disability Accommodation
Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact ADA Coordinator Rebecca Murray at 617-727-2832 or please contact accommodations@sec.state.ma.us
Covid-19 Vaccination Requirement for Employment
As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.
Remote work
This position is not eligible for remote work.
Total Compensation
As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity to influence a wide spectrum of services to the diverse populations we serve - but it is more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that you should consider towards your overall compensation, including:
75% state paid medical insurance premium
Reasonable Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low cost basic and optional life insurance
Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
12 paid holidays per year and Sick, Vacation, and Personal Time
Tuition benefits for employee at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Incentive-based Wellness Programs
Professional Development and Continuing Education opportunities
Qualified Employer for Public Service Student Loan Forgiveness Program
Starting salary is $42,000
How to Apply:
To apply please send: 1) a copy of your resume 2) a cover letter 3) 3 references to careers@sec.state.ma.us
DO NOT APPLY VIA MASS.GOV
· Excellent oral, written communication and comprehension
· Spanish speaker preferred
· Organize material in a clear, coherent manner
· Ability to handle many tasks simultaneously
· Capable of prioritizing
· Ability to absorb information quickly and communicate it clearly
· Cooperative attitude to facilitate a shared work load in a fast-paced office environment
· Aptitude for research necessary
· Interpersonal office and telephone skills
· High school diploma or GED
