Senior Business Analyst, Membership

CFA Institute is the global leader in investment excellence and ethics. As a Senior Business Analyst, you will play a central role in delivering and enhancing the products that support CFA Institute's global membership, translating business needs into detailed functional requirements and collaborating with cross-functional teams to ensure successful product delivery.

Responsibilities:

• Partner with Product Managers, Membership teams and Technology teams to understand business needs and translate them into detailed functional requirements
• Lead business analysis activities across multiple initiatives, mapping processes, identifying capability gaps and recommending practical improvements
• Create high-quality user stories, acceptance criteria, business rules and supporting documentation for development teams
• Investigate complex business scenarios and work through detailed rules, dependencies and edge cases to ensure successful product delivery
• Collaborate with developers, designers and stakeholders throughout the product lifecycle to clarify requirements and support implementation
• Analyse existing systems and processes to identify opportunities for automation, efficiency and continuous improvement
• Support roadmap planning, business case development, product rollouts, user communications and operational support
• Explore opportunities to leverage AI tools to improve productivity, quality and delivery outcomes

Requirements:

• Demonstrable experience working as a Business Analyst, Product Owner or in a similar business analysis role within technology or digital product environments
• Strong experience gathering, documenting and translating business requirements into detailed functional specifications, user stories and acceptance criteria
• Proven ability to work closely with cross-functional teams, particularly Product Management and software development teams
• Excellent analytical skills with the ability to work through complex business rules, dependencies and process improvements
• Strong attention to detail and the ability to anticipate downstream impacts and edge cases before solutions are implemented
• Confidence to challenge assumptions, influence stakeholders and clearly explain recommendations using evidence and sound reasoning
• Strong communication and documentation skills, with the ability to explain technical concepts to a range of audiences
• Comfortable working in a collaborative, remote, global environment