Product Management - Sr Advisor I

Fiserv is a global leader in Fintech and payments, seeking an experienced Product Manager Sr. Advisor – Open Banking. The role involves leveraging Fiserv's API ecosystem to deliver innovative financial solutions, engaging with various stakeholders to build a foundational ecosystem that supports long-term growth.

Responsibilities:

• Shape the future of Embedded Fintech & Finance and consequent Agentic AI experiences at Fiserv through data-driven market insights, analysis, definition, and communication and help bring a vision to fruition
• Develop a deep understanding of integrated & open banking business models and competitive landscape by conducting market research and customer discovery, clearly defining problem statements and opportunities, and defining competitively differentiated feature sets
• Be a leader in understanding the go-to-market needs for integrated open banking marketplaces, creating, and managing a goal-based product roadmap, and launching products along with Product Strategy, Marketing, Development, Implementations and Customer Success leadership
• Identify competitive and alternative offerings, perform analysis of a potential market opportunity to provide a basis for investment and develop a strategy for winning against the competition
• Establish innovative Self-service assistive models that are aligned to business value
• Analyze whether to buy, build, or partner to complete the solution for the target market
• Monitor and analyze key performance indicators to determine how well the product is performing in the market
• Ensure that all departments are prepared for new product releases and all items are completed to launch the product externally
• Deliver products information to qualified buyers in support of existing sales efforts
• Manage aspects of the business P&L and be accountable for its financial growth
• Develop an Open API ecosystem that balances Fiserv’s business needs, platform capabilities, market trends and insights, and partner feedback
• Identify potential Fintech partner prospects, create, develop, and own key relationships across the Fintech partner ecosystem that furthers growth from initial lead through contract close
• Manage fintech partnership relationships through a self-service open API Marketplace journey to ensure the successful launch of integrations
• Champion the business alignment of Fintechs and Fiserv’s Account Processing platforms to facilitate the partner becoming a key part of Fiserv’s go-to-market plan and metrics
• Partner with the Sales Enablement, Product Management, Product Marketing, Content Development and Legal teams to deepen understanding of target user needs, develop a user-focused product and manage day to day items related to Fintech partners
• Develop account plans, negotiate pricing plans, monitor and evaluate performance, and participate in business reviews internally and with Fintech partners
• Analyze data from a variety of sources to answer product or operational related questions and incorporate the analysis into future decision-making processes
• Work with Sales team to identify key partners for technology and sales distribution channels and product requirements for those partners
• Serve as the market advocate with the ability to compellingly communicate how the product vision meets fintech partner market needs across the company

Requirements:

• Bachelor's degree in engineering, finance, economics, or business
• 8+ years of equivalent work experience in a Consulting, Fintech, or SaaS organization
• Develop an Open API ecosystem that balances Fiserv's business needs, platform capabilities, market trends and insights, and partner feedback
• Identify potential Fintech partner prospects, create, develop, and own key relationships across the Fintech partner ecosystem that furthers growth from initial lead through contract close
• Manage fintech partnership relationships through a self-service open API Marketplace journey to ensure the successful launch of integrations
• Champion the business alignment of Fintechs and Fiserv's Account Processing platforms to facilitate the partner becoming a key part of Fiserv's go-to-market plan and metrics
• Partner with the Sales Enablement, Product Management, Product Marketing, Content Development and Legal teams to deepen understanding of target user needs, develop a user-focused product and manage day to day items related to Fintech partners
• Develop account plans, negotiate pricing plans, monitor and evaluate performance, and participate in business reviews internally and with Fintech partners
• Analyze data from a variety of sources to answer product or operational related questions and incorporate the analysis into future decision-making processes
• Work with Sales team to identify key partners for technology and sales distribution channels and product requirements for those partners
• Serve as the market advocate with the ability to compellingly communicate how the product vision meets fintech partner market needs across the company
• Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels
• Solid thought leadership and ability to influence others through collaborative efforts
• Experience in creating roadmaps that support product strategies
• Shown success in effectively leading products through key stages of the lifecycle
• Strong analytical skills and ability to build consensus
• Strong working knowledge of business financial practices, accounting and business case development, and ability to run a P&L
• Proven ability to understand complex banking and technical concepts and make balanced judgments when faced with trade-offs
• An ability to quickly establish credibility and rapport with a broad set of constituencies
• Strong results orientation with demonstrated track record of success
• Endeavor to engage at the client level
• Ability to excel in dynamic, fast-paced environment
• 7+ years of experience working in the banking technology & services industry is preferred
• 10+ years of Fintech integrations and partnership management experience a plus
• 7+ years of experience working with middleware, developer portals, & Open APIs
• 2+ years of AI interaction using Claude, Open AI or other AI tools
• Experience understanding AI constructs such as LLMs (Large Language Models) for model development and integrating generative AI APIs into existing internal software
• Background in developing applications for financial services industry a plus
• Experience with Multiple cloud computing platforms: Microsoft Azure, Amazon AWS, Docker, Kubernetes, and related areas. Plus/Preferred: IBM OpenShift, Microsoft Azure IoT, AWS/Amazon IoT, and related solutions
• Experience with e-commerce marketplace software: Adobe Commerce Cloud - Magento, AppDirect and related solutions