Senior Product Manager

TravelNet Solutions is a leading platform for professional Short Term Rental Property Managers, and they are seeking a Senior Product Manager to own the strategy and delivery of an assigned product portfolio. The role involves translating customer needs into a clear roadmap, driving measurable improvements in adoption and revenue, and leveraging AI to enhance product offerings.

Responsibilities:

• Define and evolve the product strategy and roadmap for your assigned portfolio
• Own measurable outcomes including adoption, retention, revenue impact, and customer efficiency gains
• Balance near-term customer and revenue opportunities with long-term platform scalability and usability
• Conduct continuous discovery with property managers, owners, guests, and internal teams to understand needs, pain points, and motivations
• Use qualitative and quantitative insight to validate problems, test solutions, and inform prioritization
• Translate strategy into well-defined initiatives, user stories, and acceptance criteria
• Partner closely with Engineering and Design to deliver high-quality, customer-centered solutions, and manage the backlog and sequencing of work to maximize impact and learning
• Define and track success metrics for every major initiative, using product analytics, usage data, and experimentation to guide decisions
• Partner with Marketing on positioning, content strategy, and go-to-market execution for portfolio releases
• Partner with Sales and Customer Success on enablement, adoption, and enterprise customer needs
• Communicate roadmap, progress, and outcomes clearly to stakeholders across the organization
• Identify where AI and automation create meaningful customer value in your portfolio, and prioritize those opportunities against traditional product work
• Define requirements for AI-enabled features, including data inputs, guardrails, failure modes, and the level of human oversight required
• Establish how AI feature quality is measured, monitored, and improved after launch, recognizing that probabilistic features do not behave like deterministic ones
• Partner with Engineering and Data to assess feasibility, data readiness, and cost to serve before committing to AI initiatives
• Apply AI tools in your day to day product practice, including research synthesis, competitive analysis, requirement drafting, and prototyping

Requirements:

• 6+ years of product management experience in B2B or B2B2C SaaS
• Proven experience owning a customer-facing product area with clear revenue or conversion outcomes
• Strong analytical skills, including hands-on use of product analytics and experimentation to drive decisions
• Demonstrated success working closely with Engineering and Design on Agile teams
• Comfort operating as a senior individual contributor with high ownership and accountability
• Experience in travel, hospitality, eCommerce, or property management is strongly preferred
• Pendo experience is a plus