Senior Representative, Customer Order Management

Cardinal Health is a healthcare services and products company, and they are seeking a Senior Representative for Customer Order Management. This role involves expediting orders, acting as a liaison for problem-solving, and ensuring effective communication with customers to resolve issues.

Responsibilities:

• Takes proactive approach in preventing customer issues
• Communicates with customers through email, inbound and outbound phone calls
• Generates customer reports as needed
• Works closely with Cardinal Health Sales Representatives, Field Service Representatives, Inventory and other internal departments to resolve customer issues
• Responsible for group mailbox tasks and workflow
• Participates in and/or leads special projects as designated by leadership
• Supports both front and back-office functions

Requirements:

• Prior computer experience using Microsoft Office systems required
• High school diploma preferred
• Bi-lingual Spanish speaking preferred