IT Business Analyst - Financial Aid

Arizona College of Nursing is a rapidly growing nursing school that transforms people’s lives by preparing them for careers in nursing. The IT Business Analyst – Financial Aid serves as a key partner in identifying business needs and delivering technology solutions that enhance operational efficiency and improve the user experience for the Financial Aid Department.

Responsibilities:

• Develop and maintain a comprehensive understanding of FA operations, business processes data requirements and supporting technology systems to identify opportunities for increased efficiency
• Serve as the primary liaison between FA stakeholders, including faculty, staff, and students, and technical teams by consulting with users to gather, analyze, document and validate business requirements
• Evaluate current processes and workflows, identify opportunities for improvement and recommend technology solutions or process enhancements that support departmental and organizational goals
• Assess the feasibility of systems enhancements and new technology initiatives, defining functional requirements and ensuring solutions meet user, student, and regulatory requirements
• Partner closely with FA database administrators, software developers and IT teams to translate business requirements into system specifications, workflows and scalable technical solutions
• Collaborate with stakeholders across the College, including senior leadership, to review proposed solutions, build consensus, and ensure successful adoption of system changes and enhancements
• Conduct technical and functional testing to ensure programming has been done in accordance with specifications
• Create and maintain process documentation and other resources that support system utilization and adoption
• Deliver technical guidance in training, mentoring, and ongoing support to colleagues, promoting effective use of systems and technology tools
• Monitor the performance and effectiveness of existing systems, recommending and implementing improvements that optimize functionality and user experience

Requirements:

• Bachelor's degree in computer science, computer engineering, or related field or equivalent skills and experience required
• 2+ years' experience as a business or applications analyst or comparable experience
• 2+ years' experience with SQL
• Demonstrated advocacy for technology and helping to identify technical opportunities that will enhance the end-user experience
• Excellent customer service skills with the ability to work and communicate with all levels of the organization
• Strong analytical skills and the ability to solve complex problems in a highly collaborative environment
• Strong organizational and planning skills with the ability to manage shifting priorities and commitments in a productive manner
• 4+ years of related software development experience
• Demonstrated experience with Scrum/Agile