Senior Business Systems Analyst

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. The Senior Business Systems Analyst will serve as a subject matter expert on workforce management projects, partnering with stakeholders to enhance business workflows and align technology solutions with organizational needs.

Responsibilities:

• Serve as a subject matter expert and solution specialist on large-scale workforce management (WFM) projects, driving WFM analytics, insights, and high-quality solutions across cross-functional teams
• Partner with stakeholders to map business workflows, identify HCP improvement initiatives and efficiency reporting opportunities, and align technology solutions with business needs
• Manage paycode and work unit configurations, execute integrations (e.g., SFTP loads, Oracle), and maintain MOSAIC/CDM target mappings
• Monitor and resolve ServiceNow tickets, system errors, user access/security updates, and daily volume file discrepancies while advising on HCP best practices and service delivery
• Oversee acceptance testing, review payroll exceptions, and collaborate with Health Ministries and Labor Management teams to resolve pay and configuration issues
• Track metrics and dashboards (including Tableau), manage system risks, and perform financial/ROI analysis to support project prioritization

Requirements:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
• Master's degree preferred
• Proven leadership experience managing large-scale ERP or WFM system implementations in a healthcare setting
• Hands-on proficiency as a UKG data expert, with deep experience in UKG Pro WFM, HCP, and Labor Management systems