Sales Development Representative

Tekmetric is a cloud-based platform that helps auto repair shops enhance their operations and customer service. The Sales Development Representative will work closely with the sales team to generate qualified leads and support the customer journey through effective communication and exceptional service.

Responsibilities:

• Lead generation through target account selling and outbound cold calling
• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish
• Helping coach and provide light training to new Sales Development Representatives as we grow

Requirements:

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment
• Candidates in the eastern or central time zone preferred