Windows Server L3 Administrator / Windows Infrastructure SME

Role Descriptions: Must Have Technical/Functional Skills

• Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administrator.
• Strong clustering knowledge, Server restoration, automation experience using Ansible.
• Working knowledge of Deployment & Administration of Windows, Folder/file permission, Decommission of server and strong collaboration skills.

Roles & Responsibilities



Provide L3-level support for Windows Server Administration in mission-critical environments.



Troubleshoot complex OS, performance, SQL Clustering, File permission, storage, network level issues.



Installing & Configure Microsoft Failover Cluster Windows server



Perform Server upgrade migration on different Flavors of Windows OS



Troubleshooting performance issue related to VMs and physical server



Manage and support Windows Server ensuring high availability and business continuity.



Perform root cause analysis (RCA) and implement preventive measures.



Automate system administration and configuration management tasks using Ansible.



Implement system hardening, patching, upgrades, and security best practices.



Collaborate with applications, VMware, network, storage, and security teams.



Participate in on-call rotation and provide 24x7 production support.



Prepare and maintain technical documentation and SOPs.