Job Title: Senior Project Manager
Work Location: This project will be Hybrid-remote, and the team is expected to work 40 hours per week during agency work times of 8:00am to 4:30pm CST unless otherwise defined by the Agency with 2 days in the office, i.e. Tuesday & Wednesday.
Project Manager - IT, ServiceNow & EPMO
The Project Manager will lead complex IT and software development initiatives from project intake through implementation and closure. This role requires strong organizational, leadership, and project governance capabilities, along with experience working within an Enterprise Project Management Office (EPMO) environment. The Project Manager will coordinate cross-functional business and technical teams, oversee requirements gathering, and ensure alignment between business objectives, technical solutions, project scope, timelines, and deliverables.
The ideal candidate must have extensive hands-on experience using ServiceNow for project intake, demand management, workflow tracking, status reporting, risk and issue management, and project lifecycle governance. A high-level understanding of systems analysis, SQL database architecture, application integrations, and the Software Development Life Cycle (SDLC) is required.
Key responsibilities include:
Required qualifications:
Preferred qualifications:
