Concur Travel & expense Specialist
Concur Expense System Administrator experience to manage configurations, workflows, and user access, with oversight of Travel and PCARD programs.
Troubleshoot and work with Concur to resolve problems.
Troubleshooting the Concur issues and providing timely resolution for issues faced by end users.
8-10 years of hands-on experience within Concur processing expense reports, supporting T&E operations, and corporate card administration.
Strong attention to detail and ability to manage high volume transaction processing with accuracy and consistency.
Effective communication skills with the ability to support T&E.
Liaison with other teams, Coordination with Offshore Teams for custom development.
Process and review expense reports for accuracy, completeness, and policy compliance within defined service level timelines
Respond to employee inquiries related to expense submissions, reimbursements and system access.
Coordinate with Finance, Accounting and IT Counterparts.
Troubleshooting the production issues on Concur and providing timely resolution for issues faced by end users.
Apply established travel and expense policies during expense review and approval workflows.
Maintain accurate documentation to support internal controls, SOX compliance and audit readiness.
Support corporate card program operations, including cardholder setup, transaction research and exception resolution.
Serve as a day-to-day coordination point for T&E processing teams, providing guidance on queue prioritization and issue resolution.
Participate in process improvement initiatives, including system enhancements, documentation updates, and workflow redesign efforts.
Document recurring tasks and build a knowledge base of common issues and resolutions.
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