The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within Central Residential Services, a state-operated residential provider based in central Massachusetts. The Program Director is responsible for the overall management of 9 homes providing 24-hour a day residential supports to 45 individuals. The Program Director role has many critical functions that are imperative to ensuring the well-being of the individuals including, but not limited to, the following: providing direct and indirect supervision to approximately 180 DDS employees; 24/7 on-call responsibilities for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment).
The Program Director will ensure that the homes are clean, safe, and well maintained, as well as in compliance with all applicable regulations. The Program Director serves as a liaison to families/guardians along with the Area and Regional offices. The Program Director is responsible for making hiring recommendations, conducting labor relations reviews, and ensuring compliance with required timeframes for entering information into the Home and Community Service Information System (HCSIS). This includes documentation related to Individualized Service Plans (ISPs), incident reports, and medication occurrences. It is the role of the Program Director to ensure a well-trained work force including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC). Additional responsibilities include reporting and approving time through the Self Service Time and Attendance (SSTA) system and serving as a hiring manager with the MassCareers hiring system.
Please Note:
This position supports the Quaboag Valley Homes Program, serving communities in Monson, Belchertown, Palmer and Ware, MA. The primary office location is in Worcester, MA.
Regular travel throughout Western MA is required. An alternate office location is available in Palmer, MA as needed.
Schedule: 8:00am - 4:00pm*
Days Off: Sunday/Saturday
*Flexibility required to meet the needs of the state-operated program.
About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.
Recommended candidates must successfully complete pre-employment screening which includes:
Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests.
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
