Posting number: 202610725
Department: POLICE
Job classification: Administrative Technician /B21
Posting type: Open
Categories: Administrative Assistant, Clerical & Data Entry, Customer Service, Office and Administrative Support, Payroll/Benefits Administration
The PWC Police Records Administrative Technician is responsible for processing critical administrative tasks and projects that support the Police Department and Community Members. This position consists of learning and executing critical, confidential records-related procedures and processes that serve internal Units and external Agencies. Admin Techs must demonstrate the ability to provide excellent customer service and to partner effectively. Organizational skills, attention to detail, the ability to process complex procedures accurately, and an understanding of certain State statutes related to Records retention are key. This incumbent will be able to work effectively both in a large team and independently.
About This Role:
The incumbent must be proficient in Microsoft Office Suite, Teams, and Outlook, with strong data entry skills and the ability to analyze data to support and execute established procedures. This position requires comprehensive knowledge of police records processing, including front desk operations; processing police incident reports in compliance with NIBRS standards; responding to crash and incident report requests; processing arrest records; and executing court-ordered expungements.
The successful candidate must provide exceptional customer service and demonstrate effective communication skills when assisting community members in person, by phone, and through email. Responsibilities also include processing financial transactions with a cash register and providing professional, courteous service at a public-facing front desk.
To view our hiring standards, click here
Minimum Requirements:
High School Diploma or G.E.D
Preferences:
Special Requirements:
Work Schedule: Monday-Friday, 0800-1600 in the office.
Starting Salary Range: $27.35 - $32.17 per hour
We also offer great benefits, including:
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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