AV Support Specialist

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 

We're looking for a talented AV Support Specialist to join our team in Washington, DC. This position will support a complex government client and will provide audio visual support for conference rooms, hearing spaces, and collaboration systems. In this role, you will support high-visibility meetings and events, troubleshoot AV issues, and help maintain reliable meeting room technology in a secure operational environment.

Work Location:
Onsite – Work from one of our office locations.

Clearance: 
Must be US citizen with the ability to obtain a Secret security clearance.

Primary Roles and Responsibilities: 

• Support conference room, hearing room, and collaboration technologies
• Troubleshoot AV hardware, connectivity, and user issues
• Support platforms such as Cisco conferencing systems and room technology
• Assist with setup, testing, and readiness of AV-enabled meeting spaces
• Maintain AV asset information and support documentation
• Coordinate with Service Desk and technical teams for escalated issues
• Document support actions, recurring issues, and room readiness procedures
• Help ensure timely support for high-visibility events and meetings

Required Education, Experience, & Skills:

• Associate degree, technical training, or equivalent experience
• 2–4 years of AV support experience
• Strong troubleshooting and customer support skills
• Experience working in fast-paced, user-facing environments
• AV troubleshooting and meeting room support
• Crestron or AMX control systems
• Cisco conferencing or collaboration platforms
• Microsoft Teams or comparable collaboration tools
• Basic network connectivity concepts related to AV systems
• Ticketing systems and support documentation practices

Preferred Qualifications:
CompTIA Security+


The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: 

• Employee Assistance Program
• 401K
• Medical/Dental/Vision Insurance
• Life/Short-Term Disability/Critical Illness/Accident Insurance
• 15 PTO Days 
• 11 Federal Holidays
• Up to $5K towards continuing education and/or professional development