Marketing Business Analyst & Operations Coordinator

SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. The Marketing Business Analyst & Operations Coordinator will ensure seamless connectivity between systems, document requirements for launches, and manage marketing projects to maintain clarity and efficiency.

Responsibilities:

• Keep our systems connected
• Keep HubSpot and Salesforce connected and working together (CRM, email/campaign tools, website, and others)
• Build reporting that shows the team what's converting and why
• Gather and document requirements from stakeholders ahead of any launch, campaign, or project, so teams start with clarity instead of guesswork
• Translate marketing's needs into clear specs when something needs to be built by engineering or another team
• Dig into current processes and performance data to find what's working and where we can do better
• Track all active marketing projects and launches, keep timelines visible, and catch blockers before they become deadline problems
• Be the person the team trusts to know where everything stands, without anyone having to ask
• Be the go-to point of contact when marketing needs a technical build, and see it through to delivery

Requirements:

• 2-4 years of experience in business analysis, marketing operations, or a related role
• hands-on experience with HubSpot and Salesforce
• A fast learner who picks up new platforms quickly and figures out how they connect to everything else
• Sharp requirements-gathering and documentation skills
• A knack for spotting problems in data or process and explaining them clearly to anyone, technical or not
• The kind of organized that keeps multiple projects moving without anything slipping
• Comfortable using AI tools (like Claude) to work faster and smarter