UKG Systems Administrator

Description

Robert Half is seeking an experienced UKG Systems Administrator to support a large healthcare organization operating in a complex, unionized, 24/7 environment. This UKG Systems Administrator role is ideal for a UKG professional who enjoys owning the administration, configuration, optimization, and support of an enterprise Workforce Management platform. This UKG Systems Administrator will partner with HR, Payroll, Labor Relations, Clinical Operations, Finance, and IT to ensure workforce systems are accurate, compliant, scalable, and optimized for healthcare operations.

This UKG Systems Administrator role is an onsite opportunity in Concord, CA and is a long-term contract with the potential to convert to full-time.

Responsibilities

UKG Workforce Management

• Serve as the primary administrator and subject matter expert for UKG Workforce Management.
• Configure and maintain Pay Rules, Work Rules, Labor Levels, Accrual Policies, Scheduling Configurations, and Shift Differentials.
• Build and support Hyperfinds, Building Blocks, Workflows, Alerts, and Automation Rules.
• Troubleshoot system configuration, performance, interfaces, and data integrity issues.
• Lead system upgrades, testing, deployments, and release management across Development, Test, and Production environments.

Scheduling & Workforce Operations

• Administer UKG Advanced Scheduling and Clinical Scheduling.
• Configure staffing templates, coverage rules, self-scheduling, open shift management, weekend programs, bid scheduling, seniority scheduling, and cross-department staffing.
• Partner with operational leadership to improve scheduling efficiency and workforce utilization.

Compliance & Integrations

• Configure labor rules supporting union contracts and healthcare operations.
• Support payroll validation, compliance audits, and workforce reporting.
• Maintain integrations using UKG Integration Hub, Workforce Integration Manager (WIM), and ERP systems while ensuring interface reliability and data integrity.

Reporting & Support

• Develop dashboards and reports for HR, Payroll, Finance, and Operations.
• Support labor forecasting, analytics, and process improvement initiatives.
• Provide Tier II/III production support, resolve critical issues, coordinate vendor escalations, and maintain technical documentation and SOPs.

Requirements

UKG implementation or migration experienceRequired Qualifications

• Bachelor's degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field (or equivalent experience).
• 5+ years administering UKG Workforce Management.
• 3+ years supporting healthcare, hospital, or other 24/7 operational environments.
• Experience with UKG Pro WFM (Dimensions) and/or Workforce Central, Timekeeping, and Workforce Integrations.
• Strong knowledge of SQL, APIs, Workforce Integration Manager (WIM), interface troubleshooting, and healthcare workforce compliance.

Preferred Qualifications

• UKG certifications in Timekeeping, Advanced Scheduling, System Administration, or Integration Technologies.
• Experience with UKG Analytics, Data Hub, People Assist, and Document Manager.
• UKG implementation or migration experience.
• If you're passionate about optimizing workforce technology in a fast-paced healthcare environment, we'd love to hear from you. Apply today through Robert Half!

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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